« Здравствуйте! Товар получила очень быстро. Спасибо большое за подарок! Буду еще заказывать товары..»
« огромное спасибо за быстро доставленную посылку в Краснодарский край, все отлично упаковано, това..»
The main currency of our store is the Thai baht, so the value of all goods and shipping are quoted in baht. On our website You can choose and buy for You the currency you want to pay for your order. The price in other currencies is constantly updated depending on the current exchange rate against the Thai baht.
It is a prerequisite of our Internet site to your order are not lost and you have the right information. When you are logged in, you will be able to know the status of your order, order history, ordered products. Your account is password protected. It is inaccessible to third parties.
All issues related to customs clearance in Your country, you decide for yourself. Customs fees and duties You produce yourself tariff of the customs authorities of Your country.
At the post office You should take down notes about the damage. Take photos of the parcel and its contents. Damage during shipping, our Internet site does not compensate. To resolve the issue with Your local post office, You should contact our support, we will send a copy of the tracking number of your parcel.
If you could not receive your package because of the incorrect data (Name, name, address of delivery) or for other reasons and your parcel returned to the postal address of the Internet shop "Thai voyage". You need to write to us, we will send you a form. Then you will need to fill it out and send it to E-mail ThaiVoyage2013@gmail.com. At the time of the return of your parcel to our address, you will be billed for re-delivery, after payment, which your parcel will be sent to the address specified in the application.
If the weight of the parcel according to Your order exceeds the maximum weight to ship to Your country, then You need to split the order and place multiple orders or order a transportation logistics company.